1. General Use

• You must be at least 18 years of age to use this site or make a purchase.
• You agree to use our website only for lawful purposes.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Availability

• We strive to ensure all product descriptions, pricing, and availability details are accurate; however, errors may occur.
• We may correct errors, inaccuracies, or omissions and change or update information without prior notice.
• Some products are fulfilled by third-party vendors under a dropshipping arrangement. In such cases, shipping times, packaging, and return handling may vary.

3. Orders & Payment

• By placing an order, you confirm that all information provided is accurate and complete.
• Payment is due in full at checkout.
• We may cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Shipping & Delivery

• Shipping times are estimates and may vary by vendor, carrier, and destination.
• We are not responsible for delays caused by carriers, customs, or events outside our control.
• Risk of loss passes to you when the product is delivered to the carrier.

5. Returns & Refunds

We want you to be satisfied with your purchase. Please review our return policy carefully:

30-Day Return Policy

• Items may be returned or exchanged within 30 days of delivery if they meet one of the following conditions:
  1. Operational Defect – The item arrives damaged, non-functional, or develops a fault within the 30-day window, provided it is determined that customer negligence, misuse, or unauthorized modification was not a factor.
  2. Incorrect Specifications – The item you receive does not match the advertised specifications provided at the time of purchase.
     
• Proof of purchase (receipt or order number) is required.

Case-by-Case Returns (After 30 Days)

• Returns requested after 30 days are reviewed individually and may be approved or denied at our sole discretion.
• Refunds or exchanges in these cases are not guaranteed.

Non-Returnable Items

• Certain products (e.g., custom orders, clearance items, or perishable goods) may not be eligible for return. Any such limitations will be stated on the product page when applicable.

Return Shipping & Restocking

• Unless otherwise required by law or stated on the product page, customers are responsible for return shipping costs.
• Restocking fees may apply if specified by the vendor or for items not returned in original condition.

How to Start a Return

To initiate a return, email us at graveshiftsystems@gmail.com with your order number and reason for return. We will reply with next steps and, if applicable, vendor-specific instructions.

6. Warranties & Disclaimers

• Except where prohibited by law, products are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
• Manufacturer warranties (if any) may apply and will be passed through to you as available.

7. Limitation of Liability

To the maximum extent permitted by law, Grave Shift Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising from your use of (or inability to use) the products or website. Our total liability for any claim relating to any product or service shall not exceed the amount you paid for that product or service.

8. Indemnification

You agree to indemnify, defend, and hold harmless Grave Shift Systems, its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website or products, your violation of these Terms, or your violation of any law or third-party right.

9. Intellectual Property

All content on the site, including text, graphics, logos, images, product names, and software, is the property of Grave Shift Systems or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the site, you consent to our data practices as described in the Privacy Policy.

11. Third-Party Links & Services

Our website may contain links to third-party websites or services not owned or controlled by Grave Shift Systems. We are not responsible for the content, policies, or practices of any third-party sites or services.

12. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law principles. You agree to the exclusive jurisdiction and venue of the courts located in [Insert State/Country] for the resolution of any disputes.

13. Changes to Terms

We may update or modify these Terms at any time. Updates will be posted on this page, and your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us